Preparing and Shipping Your HDD

Getting Started: Hardware & Shipping

To begin the service, you must provide your own hard drive.

1. Prepare Your Drive

We recommend pre-loading (seeding) your initial backup onto the drive at home. This saves you weeks of upload time.

• Supported Sizes: 3.5” and 2.5” drives.

• Supported Interfaces: SATA and SAS.

2. Shipping to Austria

Please pack your HDD securely in anti-static bags and bubble wrap.

• Shipping Address: Provided upon sign-up or via the Contact Form on our Homepage.

• Shipping Costs: The customer pays for shipping to us. If you cancel within the first 6 months due to dissatisfaction, we cover the return shipping.