Preparing and Shipping Your HDD Getting Started: Hardware & Shipping To begin the service, you must provide your own hard drive. 1. Prepare Your Drive We recommend pre-loading (seeding) your initial backup onto the drive at home. This saves you weeks of upload time. Supported Sizes: 3.5” and 2.5” drives. Supported Interfaces: SATA and SAS. 2. Shipping to Austria Please pack your HDD securely in anti-static bags and bubble wrap. Shipping Address: Provided upon sign-up or via the Contact Form on our Homepage . Shipping Costs: The customer pays for shipping to us. If you cancel within the first 6 months due to dissatisfaction, we cover the return shipping.